Patients on long-term medication and approved for repeat prescriptions can order in the following ways:
- In person - drop your repeat slip in the box provided at reception with the required items clearly marked. Repeat forms can be obtained from reception.
- By post - send it to us remembering to enclose a stamped addressed envelope if you want us to post it back to you.
- Online - please see below with regards to new online prescription ordering service
Patients may wish to make use of the repeat prescription service that may be offered by their local pharmacy. Patients can hand in their repeat prescription request to their local pharmacy who will order and collect your repeat prescriptions from the Practice on your behalf.
It is advised when using this service to allow approximately one week before collecting your medication.
ONLINE PRESCRIPTION ORDERING SERVICE
The current email and website online prescription ordering systems is no longer available for you to order your medication.
The Practice is now operating a new service called "My Patient Services" where you can order your repeat medication more efficiently and also book appointments.
Please ask the Receptionist for a form to register for this service or alternatively click on this link to download the registration form: My Patient Services Registration Form
You will require to complete and return the form to the Practice before you can start using this service. Once we have received your form, we will send you by email your registration details which will guide you to creating your username and password.
You can then order your prescriptions once you have created your username and password at: www.patient-services.co.uk
"If you wish to register any other family members - you will need to fill in a separate form for each person".
Acute prescriptions are medication that has been started and will require monitoring by the GP to determine whether or not you need to stay on this long term - this medication will not appear on your prescription re-order form. Your GP may in due course switch this over to repeat medication if appropriate.
Therefore, it may take longer than two working days to action your acute medication request - this is because your GP may require more time to review this particular type of prescription.
Please allow sufficient time when requesting your medication. We would recommend five working days to allow us to process your request.
Same Day Prescription Requests
We are unable to process same day prescription requests. By law all prescriptions must be reviewed and signed by a doctor, to ensure that medication is accurately and appropriately prescribed.
Patients on repeat medication may be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Patients using the postal service should allow longer. Prescriptions will; be ready to collect after 16:00