The Partners and Staff would like to welcome you to Hawkhill Medical Centre. The present Practice was established in 1993 when the GPs from three well established Practices in the West End of Dundee joined together to form a new partnership to consult from a modern purpose built medical centre.
Hawkhill Medical Centre was designed with their patients in mind with a vision to provide a wide range of healthcare services
We are always striving to improve our knowledge and the quality of our services and we proudly achieved Practice Accreditation status and are also an Approved GP Training Practice. Our aim is to provide all patients who are seen and treated by the Doctors and Staff at Hawkhill with the highest standard of medical care and efficient administrative services from our hardworking Administration Team behind the scenes.
We would be extremely grateful if you would spend a little time going through our website. It has been put together to Help us to Help you. Alternatively, please feel free to download our: Practice Handbook
OPEN PUBLIC HOLIDAYS
The surgery will be open on the following public holidays from 08:00 - 15:30. The appointments will be strictly bookable on the day only.
Monday, 06.04.20 Monday, 13.04.20
COMMUNITY CARE & TREATMENT SERVICES
Dundee Community Care and Treatment Service is a pilot scheme which was initiated by NHS Tayside with the Dundee Health and Social Care Partnership in February 2019. This new service has been developed to support your GP practice. The pilot involves all patients within agreed localities of Dundee. Hawkhill Medical Centre is one of six practices included in the second phase of the pilot scheme.
All patients over the age of 16 who require wound care or suture removal will be seen by the Community Care and Treatment Service at another centre and will be asked by the practice to telephone our service for an appointment. The service will strive to give appointments that meet the needs of our patients and will work in partnership to ensure patients needs are fully met.
From 28.08.19, Hawkhill Medical Centre will no longer provide an ear syringing (irrigation) service. Please see attached self care guidelines: Ear Care Leaflet
Private Ear Syringing Clinics
Please see below a list of companies that offer Private Ear Syringing:
Duncan and Todd
25-27Commercial Street, Dundee. TN: 01382 – 322863
255 Brook Street, Broughty Ferry TN: 01382 – 772959
28-30 Castle Street, Dundee. TN: 01382 - 313540
If you continue to experience symptoms please make an appointment with the Nurse Practitioner or GP.
Need healthcare advice without an appointment - go to your Pharmacy First. Pharmacy First allows patients to access FREE advice and/or treatment for uncomplicated Urinary Tract Infection in women and impetigo. Please click here: Pharmacy First
PUBLIC HOLIDAYS 2019
The Surgery will be closed for Public Holidays on the following dates: If you require advice or treatment before we re-open, please contact your local pharmacy or NHS24 on 111.
Wednesday, 25.12.19 Thursday, 26.12.19
Wednesday, 01.01.20 Thursday, 02.01.20
THE PRACTICE OPERATES A ZERO TOLERANCE POLICY
The Practice considers aggressive behaviour such as personal, abusive and aggressive comments, cursing and/or swearing, physical contact and aggressive gestures. The Practice reserves the right to remove any patient from our list who is in any way aggressive to the Doctors or any member of the Practice Team.
No abuse of Staff is acceptable whether verbal or physical. All abuse will be reported to the Practice Manager/Office Manager and a log of all incidents will be kept.
All incidents of verbal abuse will be considered by the Partners and appropriate action taken, which may include the removal of the patient from the Practice list.
Any physical abuse of our Staff by patients or general public will be reported to the Police. The patient will then be removed from our Practice list. In these circumstances the patient will have seven days to find a new Practice. If you are unable to find another Practice, Practitioner Services will allocate you one.
Travel Advice Clinics
Please be advised that we no longer offer Travel Advice Clinics. We are still able to offer appointments for administering NHS vaccinations. For further information please see "Clinics & Services" tab at top of screen.